:root {
  --ink: #1a1d24; --muted: #5b6270; --line: #e3e6ec; --bg: #f5f6f9; --card: #fff;
  --acc: #2f5bea; --acc-soft: #eef2fd;
  --ok: #1f9d55; --ok-soft: #e7f6ee; --no: #c0262d; --no-soft: #fdecec; --warn: #b45309; --warn-soft: #fff4e0;
  font-family: Inter, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--ink); font-size: 14px; }
a { color: var(--acc); }
button, select { font: inherit; cursor: pointer; }
h3 { margin: 0 0 2px; font-size: 15px; }

.topo { display: flex; align-items: center; gap: 12px; padding: 12px 24px; background: var(--card); border-bottom: 1px solid var(--line); flex-wrap: wrap; }
.topo .marca { font-weight: 700; }
.topo .marca span { color: var(--acc); }
.topo .titulo { color: var(--muted); }
.topo .espaco { flex: 1; }
.relogio { display: flex; align-items: center; gap: 8px; }
.relogio .dia { font-weight: 700; font-variant-numeric: tabular-nums; background: var(--acc-soft); color: var(--acc); padding: 7px 12px; border-radius: 8px; }
.btn { border: 1px solid var(--line); background: var(--card); padding: 8px 12px; border-radius: 8px; color: var(--ink); }
.btn:hover { border-color: var(--acc); }
.btn.primario { background: var(--acc); color: #fff; border-color: var(--acc); }
.btn.ok { background: var(--ok); color: #fff; border-color: var(--ok); }
.btn.aviso { background: var(--warn-soft); color: var(--warn); border-color: #f3d19c; }
.btn.grande { padding: 12px 18px; font-weight: 600; }
.btn:disabled { opacity: .5; cursor: default; }

.barra-preset { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; max-width: 1440px; margin: 16px auto 0; padding: 0 24px; }
.barra-preset .rotulo { font-weight: 600; color: var(--muted); font-size: 13px; }
.barra-preset .dica { color: var(--muted); font-size: 13px; }
.segmentos { display: inline-flex; background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 3px; gap: 2px; flex-wrap: wrap; }
.segmentos button { border: none; background: none; padding: 7px 14px; border-radius: 7px; color: var(--muted); font-weight: 600; }
.segmentos button.ativo { background: var(--acc); color: #fff; }

.palco { display: grid; grid-template-columns: 430px minmax(0, 1fr); gap: 20px; padding: 16px 24px 24px; max-width: 1440px; margin: 0 auto; align-items: start; }
.palco > * { min-width: 0; }
@media (max-width: 1000px) { .palco { grid-template-columns: minmax(0, 1fr); padding: 16px; } .barra-preset { padding: 0 16px; } .topo { padding: 12px 16px; } }
.card { background: var(--card); border: 1px solid var(--line); border-radius: 14px; padding: 16px; }
.explica { color: var(--muted); margin: 0 0 12px; line-height: 1.5; }
.explica.pequeno { font-size: 12.5px; margin: 0; }

/* Tela do cliente */
.cliente-topo { display: flex; justify-content: space-between; gap: 10px; align-items: flex-start; margin-bottom: 12px; flex-wrap: wrap; }
.cliente-acoes { display: flex; gap: 6px; flex-wrap: wrap; }
.cliente-acoes select { border: 1px solid var(--line); border-radius: 8px; padding: 7px 8px; max-width: 190px; background: var(--card); }
.vazio { color: var(--muted); padding: 28px 18px; text-align: center; border: 1px dashed var(--line); border-radius: 12px; line-height: 1.6; }
.vazio .btn { margin-top: 12px; }

.quem { display: flex; justify-content: space-between; gap: 8px; align-items: baseline; margin-bottom: 8px; flex-wrap: wrap; }
.quem b { font-size: 15px; }
.quem small { color: var(--muted); }
.progresso { height: 8px; background: var(--bg); border-radius: 99px; overflow: hidden; margin-bottom: 12px; }
.progresso i { display: block; height: 100%; background: var(--acc); border-radius: 99px; transition: width .4s ease; }
.progresso.fim i { background: var(--ok); }

.passos { list-style: none; margin: 0 0 14px; padding: 0; display: grid; gap: 4px; }
.passos li { display: grid; grid-template-columns: 24px 1fr auto; gap: 8px; align-items: center; padding: 6px 8px; border-radius: 8px; font-size: 13px; }
.passos .bola { width: 22px; height: 22px; border-radius: 50%; display: grid; place-items: center; font-size: 11.5px; font-weight: 700; background: var(--bg); color: var(--muted); }
.passos li.feito .bola { background: var(--ok); color: #fff; }
.passos li.atual { background: var(--acc-soft); }
.passos li.atual .bola { background: var(--acc); color: #fff; }
.passos li.depois { color: var(--muted); }
.passos .quando { font-size: 11.5px; color: var(--muted); }
.passos .tag-eq { font-size: 10.5px; color: var(--warn); font-weight: 600; margin-left: 4px; }

.acao { border: 1px solid var(--line); border-radius: 12px; padding: 14px; margin-bottom: 14px; }
.acao h4 { margin: 0 0 4px; font-size: 14px; }
.acao p { margin: 0 0 10px; color: var(--muted); line-height: 1.5; font-size: 13px; }
.acao .botoes { display: grid; gap: 8px; }
.acao .linha-links { font-size: 12px; color: var(--muted); display: flex; gap: 10px; flex-wrap: wrap; margin-top: 2px; }
.acao label { display: grid; gap: 3px; font-size: 12.5px; font-weight: 600; margin-bottom: 8px; }
.acao input[type=text], .acao input[type=email] { border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; font: inherit; font-weight: 400; }
.acao input[type=file] { font-size: 12.5px; max-width: 100%; }
.acao.espera { background: var(--warn-soft); border-color: #f3d19c; }
.acao.fim { background: var(--ok-soft); border-color: #bfe6cf; }
.pendencia { background: var(--no-soft); color: var(--no); border-radius: 8px; padding: 8px 10px; font-size: 12.5px; margin-bottom: 10px; line-height: 1.45; }
.upload { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; border-top: 1px dashed var(--line); padding-top: 10px; margin-top: 4px; }
.erro-acao { color: var(--no); font-size: 12.5px; font-weight: 600; }

.conversa { background: #f7f8fb; border-radius: 12px; padding: 10px; max-height: 380px; overflow-y: auto; display: flex; flex-direction: column; gap: 6px; }
.conversa .dia-sep { align-self: center; font-size: 11px; color: var(--muted); background: #e9ecf2; border-radius: 99px; padding: 2px 10px; margin: 4px 0; }
.bolha { max-width: 88%; padding: 8px 10px; border-radius: 10px; line-height: 1.45; white-space: pre-wrap; word-wrap: break-word; font-size: 13px; background: #fff; border: 1px solid var(--line); align-self: flex-start; }
.bolha.de-cliente { align-self: flex-end; background: var(--acc-soft); border-color: transparent; }
.bolha .de { display: block; font-size: 11px; font-weight: 700; color: var(--acc); margin-bottom: 2px; }
.bolha.de-lembrete { border-left: 3px solid var(--acc); }
.bolha.de-equipe { border-left: 3px solid var(--warn); }
.bolha.de-equipe .de { color: var(--warn); }
.bolha.de-sistema { align-self: center; background: var(--ok-soft); border-color: transparent; font-size: 12px; }
.bolha.de-sistema .de { color: var(--ok); }

/* Painel */
.painel { background: var(--card); border: 1px solid var(--line); border-radius: 14px; overflow: hidden; }
.abas { display: flex; border-bottom: 1px solid var(--line); overflow-x: auto; }
.abas button { border: none; background: none; padding: 14px 18px; color: var(--muted); font-weight: 600; border-bottom: 2px solid transparent; white-space: nowrap; }
.abas button.ativa { color: var(--acc); border-bottom-color: var(--acc); }
.abas .contador { background: var(--warn); color: #fff; border-radius: 99px; font-size: 11px; padding: 1px 7px; margin-left: 6px; }
.conteudo { padding: 20px; }
.cab-painel { display: flex; justify-content: space-between; gap: 12px; align-items: flex-start; flex-wrap: wrap; margin-bottom: 14px; }
.cab-painel .explica { margin: 0; max-width: 620px; }

.tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; }
.tile { border: 1px solid var(--line); border-radius: 12px; padding: 14px 16px; }
.tile .v { font-size: 26px; font-weight: 700; letter-spacing: -0.02em; font-variant-numeric: tabular-nums; }
.tile .l { color: var(--muted); font-size: 12.5px; margin-top: 2px; line-height: 1.35; }
.tile.destaque { background: var(--acc-soft); border-color: transparent; }
.tile.destaque .v { color: var(--acc); }

h4.secao { margin: 22px 0 10px; font-size: 14px; }
.funil { display: grid; gap: 8px; }
.funil .f { display: grid; grid-template-columns: minmax(120px, 210px) 1fr 70px; gap: 10px; align-items: center; font-size: 13px; }
.funil .barra { height: 22px; background: var(--bg); border-radius: 6px; overflow: hidden; position: relative; }
.funil .barra i { position: absolute; inset: 0 auto 0 0; background: var(--acc); border-radius: 6px; transition: width .4s ease; }
.funil .barra b { position: absolute; top: 0; bottom: 0; background: var(--warn); opacity: .85; border-radius: 6px; transition: width .4s ease; }
.funil .num { text-align: right; color: var(--muted); font-variant-numeric: tabular-nums; }
.legenda { display: flex; gap: 14px; font-size: 12px; color: var(--muted); margin-top: 8px; flex-wrap: wrap; }
.legenda i { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 5px; vertical-align: -1px; }
@media (max-width: 640px) { .funil .f { grid-template-columns: 1fr 60px; } .funil .f .barra { grid-column: 1 / -1; grid-row: 2; } }

.comparativo { margin-top: 18px; display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 640px) { .comparativo { grid-template-columns: 1fr; } }
.comparativo > div { border-radius: 12px; padding: 14px 16px; line-height: 1.6; }
.comparativo .comp-antes { background: var(--bg); }
.comparativo .comp-depois { background: var(--ok-soft); }
.nota { margin-top: 10px; color: var(--muted); font-size: 12.5px; line-height: 1.5; }

.rolagem { overflow-x: auto; }
.tabela { width: 100%; border-collapse: collapse; }
.tabela th { text-align: left; font-size: 12px; color: var(--muted); font-weight: 600; padding: 8px 10px; border-bottom: 1px solid var(--line); white-space: nowrap; }
.tabela td { padding: 9px 10px; border-bottom: 1px solid var(--line); vertical-align: top; font-size: 13px; }
.tabela tr.clicavel { cursor: pointer; }
.tabela tr.clicavel:hover td { background: var(--bg); }
.tabela .sub { color: var(--muted); font-size: 12px; }
.selo { font-weight: 700; font-size: 11.5px; padding: 3px 9px; border-radius: 99px; white-space: nowrap; display: inline-block; }
.selo.concluido { background: var(--ok-soft); color: var(--ok); }
.selo.andamento { background: var(--acc-soft); color: var(--acc); }
.selo.aguardando_equipe, .selo.aguardando_terceiro { background: var(--warn-soft); color: var(--warn); }
.selo.parado { background: var(--no-soft); color: var(--no); }
.voce { font-size: 10.5px; font-weight: 700; color: #fff; background: var(--acc); border-radius: 4px; padding: 1px 5px; margin-left: 4px; vertical-align: 1px; }

.chamados { display: grid; gap: 10px; }
.chamado { border: 1px solid var(--line); border-left: 4px solid var(--warn); border-radius: 10px; padding: 12px 14px; display: flex; justify-content: space-between; gap: 12px; align-items: center; flex-wrap: wrap; }
.chamado.resolvido { border-left-color: var(--ok); opacity: .7; }
.chamado .t { font-weight: 600; }
.chamado .sub { color: var(--muted); font-size: 12.5px; margin-top: 2px; }

.regras { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 12px; }
.regras label { display: grid; gap: 4px; font-weight: 600; font-size: 13px; }
.regras input[type=number] { border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; font: inherit; }
.regras small { color: var(--muted); font-weight: 400; }
.regras .check { display: flex; gap: 8px; align-items: flex-start; }